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All councils
Unitary authority, West Midlands

Shropshire compared with similar councils

These are the councils most like Shropshire on the things that drive demand for services, such as deprivation and population, from the Department for Education's statistical neighbours: North Yorkshire, Somerset, East Riding of Yorkshire, Dorset, Herefordshire and Westmorland and Furness.

Residents
333,162 (mid-2025)
Band D council tax
£2,528 a year in 2026-27, including police, fire and parish charges

Where Shropshire sits

2

measures in the bottom quarter

10

measures below the middle

9

measures in the top half

Shropshire compares worst with similar councils on:

  • new EHC plans issued within 20 weeks (5th of 5; 1st is highest)
  • website accessibility score (7th of 7; 1st is highest)

It compares best on:

  • upheld complaints per 100,000 residents (1st of 7; 1st is lowest)
  • upheld cases the council had already put right (1st of 7; 1st is highest)
  • council tax collected in the year it was due (1st of 7; 1st is highest)

SEND assessments

Education, health and care plans set out support for children with special educational needs. The law says a new plan should be issued within 20 weeks.

SEND assessments: Shropshire compared with similar councils
Measure Shropshire Median Position Across England
New EHC plans issued within 20 weeks 2025 11.9% 72.0% Bottom quarter 5th of 5

Ombudsman complaints

The Local Government and Social Care Ombudsman looks at complaints the council's own complaints process has not resolved. Upheld means the Ombudsman found the council at fault.

Ombudsman complaints: Shropshire compared with similar councils
Measure Shropshire Median Position Across England
Upheld complaints per 100,000 residents 2025-26 2.7 5.2 Top half 1st of 7
Complaints to the Ombudsman per 100,000 residents 2025-26 32.1 33.8 Top half 3rd of 7
Upheld complaints about children's services per 100,000 residents No figure No figure No figure
Upheld complaints about special educational needs per 100,000 residents No figure No figure No figure
Upheld complaints about homelessness per 100,000 residents No figure No figure No figure
Upheld cases the council had already put right 2025-26 22.2% 10.0% Top half 1st of 7
Ombudsman remedies delivered on time 2025-26 71.4% 71.4% Below the middle 4th of 7

Council housing

From the tenant survey and performance figures every council landlord reports to the Regulator of Social Housing. Only councils that still own council homes are included.

Council housing: Shropshire compared with similar councils
Measure Shropshire Median Position Across England
Tenants satisfied with the overall service 2024-25 84.5% 79.0% Top half 1st of 5
Tenants satisfied their home is well maintained 2024-25 84.6% 78.3% Top half 1st of 5
Tenants satisfied their home is safe 2024-25 89.0% 82.5% Top half 1st of 5
Tenants who say the council listens and acts 2024-25 74.4% 67.8% Top half 1st of 5
Non-emergency repairs done within target time 2024-25 85.6% 85.6% Below the middle 3rd of 5
Council homes failing the Decent Homes Standard 2024-25 0.3% 0.3% Below the middle 3rd of 5
Stage 1 housing complaints answered in time 2024-25 94.2% 82.3% Top half 1st of 5

Council tax

How much of the year's council tax bills the council collected by 31 March.

Council tax: Shropshire compared with similar councils
Measure Shropshire Median Position Across England
Council tax collected in the year it was due 2025-26 97.4% 96.7% Top half 1st of 7

Streets and waste

Fly-tipping the council recorded, how often it took enforcement action, and how much household waste was recycled.

Streets and waste: Shropshire compared with similar councils
Measure Shropshire Median Position Across England
Fly-tipping incidents per 1,000 residents 2024-25 5.2 4.8 Below the middle 5th of 7
Enforcement actions per 100 fly-tipping incidents 2024-25 64.6 64.6 Below the middle 4th of 7
Household waste reused, recycled or composted 2023-24 54.0% 54.0% Below the middle 4th of 7

Homelessness

Temporary accommodation and the outcomes of homelessness cases, from the council's statutory returns.

Homelessness: Shropshire compared with similar councils
Measure Shropshire Median Position Across England
Households in temporary accommodation per 1,000 households January to March 2026 1.7 1.2 Below the middle 5th of 7
Families in temporary accommodation for 2 years or more January to March 2026 5.1% 5.1% Below the middle 4th of 7
Prevention cases ending with a home secured January to March 2026 51.0% 51.0% Below the middle 4th of 7
Relief cases ending with a home secured January to March 2026 19.7% 22.3% Below the middle 5th of 7

Website

An automated test of the council website's accessibility.

Website: Shropshire compared with similar councils
Measure Shropshire Median Position Across England
Website accessibility score October 2026 73.6% 94.0% Bottom quarter 7th of 7

What the council spends

Net spending per resident in 2025-26, after fees, charges and specific grants, not counting schools. Spending more is not better or worse on its own. Negative highways figures come from parking income.

Spending per resident: Shropshire compared with similar councils
Service Shropshire Median Rank, highest first Across England
Children's social care £290 £267 2nd of 7
Adult social care £544 £520 2nd of 7
Public health £49 £44 3rd of 7
Housing (general fund) £23 £27 5th of 7
Environmental and regulatory £81 £126 7th of 7
Highways and transport £49 £49 4th of 7
Culture and leisure £30 £39 5th of 7
Planning and development £6 £28 7th of 7
Central services £27 £43 5th of 7
All services excluding schools £1,108 £1,143 6th of 7

Children's services inspection

Ofsted rated Shropshire’s children's services outstanding at its last full inspection, in June 2025.

Outstanding
3 of the 7 similar councils, including Shropshire
Good
4 of the 7 similar councils
Requires improvement
0 of the 7 similar councils
Inadequate
0 of the 7 similar councils

Over time

Shropshire against the median of similar councils.

EHC plans issued within 20 weeks

By calendar year.

0% 25% 50% 75% 100% 2019 2021 2023 2025
  • Shropshire: 11.9%
  • Median (similar councils): 72.0%

Upheld Ombudsman complaints per 100,000 residents

Using the latest population estimate for every year.

0 2 4 6 8 22-23 23-24 24-25 25-26
  • Shropshire: 2.7
  • Median (similar councils): 5.2

Household waste recycling rate

Reused, recycled or composted.

0% 25% 50% 75% 100% 14-15 17-18 20-21 23-24
  • Shropshire: 54.0%
  • Median (similar councils): 54.0%

Fly-tipping incidents per 1,000 residents

As recorded by the council.

0 2 4 6 8 15-16 18-19 21-22 24-25
  • Shropshire: 5.2
  • Median (similar councils): 4.8
How to read these figures

Position 1 is the best in the group. The bottom quarter is shown in red, below the middle in yellow and the top half in green. Councils with the same figure share a position.

In each chart, every mark is a council in England and the large dot is Shropshire. Councils in the group you are comparing with are darker. The dashed line is the group's median.

How the figures are put together