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All measures
Council housing

Tenants satisfied with the overall service

Tenant Satisfaction Measure TP01. 2024-25. Higher is better. Source: Regulator of Social Housing: Tenant Satisfaction Measures 2024/25.

Hartlepool: no figureMiddlesbrough: no figureRedcar and Cleveland: no figureStockton-on-Tees: no figureKingston upon Hull: 72.4%, top quarterEast Riding of Yorkshire: 77.7%, top quarterDarlington: 79.4%, top quarterHalton: no figureSlough: 45.1%, bottom quarterWarrington: no figureBlackburn with Darwen: no figureBlackpool: 79.2%, top quarterNorth East Lincolnshire: no figureYork: 59.9%, third quarterDerby: 85.0%, top quarterNorth Lincolnshire: no figureLeicester: 64.5%, third quarterRutland: no figureNottingham: 59.5%, bottom quarterHerefordshire: no figureTelford and Wrekin: no figureStoke-on-Trent: no figureLuton: 70.4%, second quarterBath and North East Somerset: no figureSouthend-on-Sea: 69.8%, second quarterBristol: 64.5%, third quarterBrentwood: not coveredNorth Somerset: no figureWorcester: not coveredSouth Gloucestershire: no figureBrent: 47.8%, bottom quarterPlymouth: no figureThurrock: 69.2%, second quarterMedway: 70.7%, second quarterTorbay: no figureBracknell Forest: no figureKingston upon Thames: 64.0%, third quarterSwindon: 53.6%, bottom quarterPeterborough: no figureWest Berkshire: no figureReading: 71.2%, top quarterWindsor and Maidenhead: no figureWokingham: 64.1%, third quarterLambeth: 47.2%, bottom quarterMilton Keynes: 53.1%, bottom quarterBrighton and Hove: 67.0%, second quarterBromley: no figurePortsmouth: 83.6%, top quarterSouthampton: 62.2%, third quarterIsle of Wight: no figureCounty Durham: no figureCheshire East: no figureCheshire West and Chester: 65.5%, third quarterShropshire: 84.5%, top quarterCornwall: 68.8%, second quarterIsles of Scilly: not coveredWiltshire: 72.3%, top quarterCamden: 71.0%, top quarterBedford: no figureCentral Bedfordshire: 60.9%, third quarterNorthumberland: 68.3%, second quarterBournemouth, Christchurch and Poole: 81.2%, top quarterDorset: no figureBuckinghamshire: no figureCumberland: no figureWestmorland and Furness: 79.6%, top quarterNorth Yorkshire: 69.1%, second quarterSomerset: 79.0%, top quarterCroydon: 52.8%, bottom quarterCambridge: not coveredEast Cambridgeshire: not coveredBasildon: not coveredFenland: not coveredBolsover: not coveredHuntingdonshire: not coveredEaling: 56.2%, bottom quarterSouth Cambridgeshire: not coveredChesterfield: not coveredDerbyshire Dales: not coveredAmber Valley: not coveredErewash: not coveredHigh Peak: not coveredExeter: not coveredMid Devon: not coveredNorth Devon: not coveredSouth Hams: not coveredNorth East Derbyshire: not coveredEastbourne: not coveredSouth Derbyshire: not coveredHastings: not coveredEast Devon: not coveredTeignbridge: not coveredTorridge: not coveredWest Devon: not coveredLewes: not coveredEnfield: 61.6%, third quarterRother: not coveredWealden: not coveredGreenwich: 66.0%, third quarterBraintree: not coveredHackney: 57.4%, bottom quarterCastle Point: not coveredChelmsford: not coveredColchester: not coveredEpping Forest: not coveredHarlow: not coveredMaldon: not coveredFareham: not coveredRochford: not coveredTendring: not coveredUttlesford: not coveredCheltenham: not coveredCotswold: not coveredHammersmith and Fulham: 62.7%, third quarterForest of Dean: not coveredGloucester: not coveredStroud: not coveredGosport: not coveredTewkesbury: not coveredHaringey: 47.7%, bottom quarterBasingstoke and Deane: not coveredHart: not coveredEast Hampshire: not coveredEastleigh: not coveredHavant: not coveredNew Forest: not coveredRushmoor: not coveredWatford: not coveredTest Valley: not coveredHarrow: 52.1%, bottom quarterWinchester: not coveredBroxbourne: not coveredDacorum: not coveredHertsmere: not coveredBurnley: not coveredNorth Hertfordshire: not coveredThree Rivers: not coveredAshford: not coveredPendle: not coveredCanterbury: not coveredDartford: not coveredDover: not coveredGravesham: not coveredMaidstone: not coveredPreston: not coveredSevenoaks: not coveredWelwyn Hatfield: not coveredFolkestone and Hythe: not coveredSwale: not coveredThanet: not coveredTonbridge and Malling: not coveredRochdale: no figureTunbridge Wells: not coveredChorley: not coveredSouth Ribble: not coveredFylde: not coveredHyndburn: not coveredLancaster: not coveredSalford: 74.8%, top quarterRibble Valley: not coveredRossendale: not coveredWest Lancashire: not coveredLewisham: 50.8%, bottom quarterWyre: not coveredBlaby: not coveredCharnwood: not coveredHarborough: not coveredHinckley and Bosworth: not coveredNorth West Leicestershire: not coveredMelton: not coveredOadby and Wigston: not coveredMerton: no figureBoston: not coveredEast Lindsey: not coveredLincoln: not coveredSt. Helens: no figureNorth Kesteven: not coveredNorth Northamptonshire: 67.0%, second quarterSouth Holland: not coveredAshfield: not coveredSouth Kesteven: not coveredGedling: not coveredWest Lindsey: not coveredBreckland: not coveredBroadland: not coveredGreat Yarmouth: not coveredKing's Lynn and West Norfolk: not coveredNorth Norfolk: not coveredNorwich: not coveredSouth Norfolk: not coveredWest Northamptonshire: 67.5%, second quarterMansfield: not coveredOxford: not coveredCannock Chase: not coveredBassetlaw: not coveredBroxtowe: not coveredNewark and Sherwood: not coveredIpswich: not coveredRushcliffe: not coveredElmbridge: not coveredEpsom and Ewell: not coveredCherwell: not coveredSouth Oxfordshire: not coveredVale of White Horse: not coveredRunnymede: not coveredWest Oxfordshire: not coveredSpelthorne: not coveredEast Staffordshire: not coveredLichfield: not coveredSurrey Heath: not coveredNewham: 70.8%, top quarterNewcastle-under-Lyme: not coveredTandridge: not coveredSouth Staffordshire: not coveredHavering: 44.5%, bottom quarterStafford: not coveredRedbridge: 65.8%, third quarterStaffordshire Moorlands: not coveredTamworth: not coveredBabergh: not coveredMid Suffolk: not coveredWandsworth: 64.7%, third quarterGuildford: not coveredManchester: 60.1%, third quarterMole Valley: not coveredReigate and Banstead: not coveredWestminster: 66.5%, second quarterWaverley: not coveredWoking: not coveredNorth Warwickshire: not coveredNuneaton and Bedworth: not coveredOldham: 89.2%, top quarterRugby: not coveredStratford-on-Avon: not coveredBromsgrove: not coveredWarwick: not coveredAdur: not coveredMalvern Hills: not coveredArun: not coveredChichester: not coveredCrawley: not coveredHorsham: not coveredMid Sussex: not coveredWorthing: not coveredRedditch: not coveredWychavon: not coveredWyre Forest: not coveredSt Albans: not coveredEast Hertfordshire: not coveredStevenage: not coveredEast Suffolk: not coveredWest Suffolk: not coveredNorth Tyneside: 70.6%, second quarterBolton: no figureBury: 70.6%, second quarterSouth Tyneside: 65.1%, third quarterStockport: 89.4%, top quarterTameside: no figureTrafford: no figureWigan: 63.1%, third quarterKnowsley: no figureLiverpool: no figureSefton: no figureWirral: no figureBarnsley: 75.2%, top quarterSunderland: no figureDoncaster: 81.0%, top quarterRotherham: 78.2%, top quarterSheffield: 67.6%, second quarterNewcastle upon Tyne: 48.6%, bottom quarterBirmingham: 58.5%, bottom quarterCoventry: no figureHillingdon: 59.0%, bottom quarterDudley: 69.5%, second quarterSandwell: 67.0%, second quarterHounslow: 69.6%, second quarterIslington: 66.5%, second quarterSolihull: 77.2%, top quarterWalsall: no figureWolverhampton: 66.4%, third quarterBradford: no figureCalderdale: no figureKirklees: 57.0%, bottom quarterWakefield: no figureLeeds: 66.0%, third quarterBexley: no figureGateshead: 64.3%, third quarterCity of London: not coveredBarking and Dagenham: 53.7%, bottom quarterBarnet: 59.4%, bottom quarterKensington and Chelsea: 68.2%, second quarterRichmond upon Thames: no figureSouthwark: 58.2%, bottom quarterSutton: 69.9%, second quarterTower Hamlets: 60.1%, third quarterWaltham Forest: 62.1%, third quarter
  • Top quarter
  • Second quarter
  • Third quarter
  • Bottom quarter
  • Not covered (county and district areas)

Each council is the same size, so London is easy to see. Map layout by Open Innovations.

Every council, highest first
Position Council Figure
1 Stockport 89.4%
2 Oldham 89.2%
3 Derby 85.0%
4 Shropshire 84.5%
5 Portsmouth 83.6%
6 Bournemouth, Christchurch and Poole 81.2%
7 Doncaster 81.0%
8 Westmorland and Furness 79.6%
9 Darlington 79.4%
10 Blackpool 79.2%
11 Somerset 79.0%
12 Rotherham 78.2%
13 East Riding of Yorkshire 77.7%
14 Solihull 77.2%
15 Barnsley 75.2%
16 Salford 74.8%
17 Kingston upon Hull 72.4%
18 Wiltshire 72.3%
19 Reading 71.2%
20 Camden 71.0%
21 Newham 70.8%
22 Medway 70.7%
23 Bury 70.6%
23 North Tyneside 70.6%
25 Luton 70.4%
26 Sutton 69.9%
27 Southend-on-Sea 69.8%
28 Hounslow 69.6%
29 Dudley 69.5%
30 Thurrock 69.2%
31 North Yorkshire 69.1%
32 Cornwall 68.8%
33 Northumberland 68.3%
34 Kensington and Chelsea 68.2%
35 Sheffield 67.6%
36 West Northamptonshire 67.5%
37 Brighton and Hove 67.0%
37 North Northamptonshire 67.0%
37 Sandwell 67.0%
40 Islington 66.5%
40 Westminster 66.5%
42 Wolverhampton 66.4%
43 Greenwich 66.0%
43 Leeds 66.0%
45 Redbridge 65.8%
46 Cheshire West and Chester 65.5%
47 South Tyneside 65.1%
48 Wandsworth 64.7%
49 Bristol 64.5%
49 Leicester 64.5%
51 Gateshead 64.3%
52 Wokingham 64.1%
53 Kingston upon Thames 64.0%
54 Wigan 63.1%
55 Hammersmith and Fulham 62.7%
56 Southampton 62.2%
57 Waltham Forest 62.1%
58 Enfield 61.6%
59 Central Bedfordshire 60.9%
60 Manchester 60.1%
60 Tower Hamlets 60.1%
62 York 59.9%
63 Nottingham 59.5%
64 Barnet 59.4%
65 Hillingdon 59.0%
66 Birmingham 58.5%
67 Southwark 58.2%
68 Hackney 57.4%
69 Kirklees 57.0%
70 Ealing 56.2%
71 Barking and Dagenham 53.7%
72 Swindon 53.6%
73 Milton Keynes 53.1%
74 Croydon 52.8%
75 Harrow 52.1%
76 Lewisham 50.8%
77 Newcastle upon Tyne 48.6%
78 Brent 47.8%
79 Haringey 47.7%
80 Lambeth 47.2%
81 Slough 45.1%
82 Havering 44.5%

No figure for: Bath and North East Somerset, Bedford, Bexley, Blackburn with Darwen, Bolton, Bracknell Forest, Bradford, Bromley, Buckinghamshire, Calderdale, Cheshire East, County Durham, Coventry, Cumberland, Dorset, Halton, Hartlepool, Herefordshire, Isle of Wight, Knowsley, Liverpool, Merton, Middlesbrough, North East Lincolnshire, North Lincolnshire, North Somerset, Peterborough, Plymouth, Redcar and Cleveland, Richmond upon Thames, Rochdale, Rutland, Sefton, South Gloucestershire, St. Helens, Stockton-on-Tees, Stoke-on-Trent, Sunderland, Tameside, Telford and Wrekin, Torbay, Trafford, Wakefield, Walsall, Warrington, West Berkshire, Windsor and Maidenhead, Wirral.