Reading compared with councils in South East
Compared with the 13 councils in South East.
- Residents
- 183,762 (mid-2025)
- Band D council tax
- £2,613 a year in 2026-27, including police, fire and parish charges
Where Reading sits
3
measures in the bottom quarter
6
measures below the middle
12
measures in the top half
Reading compares worst with councils in South East on:
- council homes failing the Decent Homes Standard (7th of 8; 1st is lowest)
- stage 1 housing complaints answered in time (7th of 8; 1st is highest)
- website accessibility score (10th of 13; 1st is highest)
It compares best on:
- upheld complaints per 100,000 residents (2nd of 13; 1st is lowest)
- tenants satisfied with the overall service (2nd of 8; 1st is highest)
- tenants satisfied their home is safe (2nd of 8; 1st is highest)
SEND assessments
Education, health and care plans set out support for children with special educational needs. The law says a new plan should be issued within 20 weeks.
| Measure | Reading | Median | Position | Across England |
|---|---|---|---|---|
| New EHC plans issued within 20 weeks 2025 | 62.5% | 43.0% | Top half 4th of 12 |
Ombudsman complaints
The Local Government and Social Care Ombudsman looks at complaints the council's own complaints process has not resolved. Upheld means the Ombudsman found the council at fault.
| Measure | Reading | Median | Position | Across England |
|---|---|---|---|---|
| Upheld complaints per 100,000 residents 2025-26 | 3.8 | 7.8 | Top half 2nd of 13 | |
| Complaints to the Ombudsman per 100,000 residents 2025-26 | 38.6 | 46.9 | Top half 4th of 13 | |
| Upheld complaints about children's services per 100,000 residents | No figure | No figure | No figure | |
| Upheld complaints about special educational needs per 100,000 residents | No figure | No figure | No figure | |
| Upheld complaints about homelessness per 100,000 residents | No figure | No figure | No figure | |
| Upheld cases the council had already put right 2025-26 | 14.3% | 10.8% | Top half 5th of 12 | |
| Ombudsman remedies delivered on time 2025-26 | 75.0% | 77.0% | Below the middle 8th of 12 |
Council housing
From the tenant survey and performance figures every council landlord reports to the Regulator of Social Housing. Only councils that still own council homes are included.
| Measure | Reading | Median | Position | Across England |
|---|---|---|---|---|
| Tenants satisfied with the overall service 2024-25 | 71.2% | 65.5% | Top half 2nd of 8 | |
| Tenants satisfied their home is well maintained 2024-25 | 71.9% | 64.9% | Top half 3rd of 8 | |
| Tenants satisfied their home is safe 2024-25 | 80.7% | 69.4% | Top half 2nd of 8 | |
| Tenants who say the council listens and acts 2024-25 | 68.3% | 52.4% | Top half 2nd of 8 | |
| Non-emergency repairs done within target time 2024-25 | 82.1% | 83.4% | Below the middle 5th of 8 | |
| Council homes failing the Decent Homes Standard 2024-25 | 7.8% | 4.7% | Bottom quarter 7th of 8 | |
| Stage 1 housing complaints answered in time 2024-25 | 47.9% | 61.0% | Bottom quarter 7th of 8 |
Council tax
How much of the year's council tax bills the council collected by 31 March.
| Measure | Reading | Median | Position | Across England |
|---|---|---|---|---|
| Council tax collected in the year it was due 2025-26 | 94.8% | 94.8% | Below the middle 7th of 13 |
Streets and waste
Fly-tipping the council recorded, how often it took enforcement action, and how much household waste was recycled.
| Measure | Reading | Median | Position | Across England |
|---|---|---|---|---|
| Fly-tipping incidents per 1,000 residents 2024-25 | 12.1 | 7.2 | Below the middle 9th of 13 | |
| Enforcement actions per 100 fly-tipping incidents 2024-25 | 67.5 | 30.9 | Top half 4th of 13 | |
| Household waste reused, recycled or composted 2023-24 | 49.8% | 49.4% | Top half 5th of 12 |
Homelessness
Temporary accommodation and the outcomes of homelessness cases, from the council's statutory returns.
| Measure | Reading | Median | Position | Across England |
|---|---|---|---|---|
| Households in temporary accommodation per 1,000 households January to March 2026 | 6.2 | 3.9 | Below the middle 9th of 12 | |
| Families in temporary accommodation for 2 years or more January to March 2026 | 18.8% | 20.3% | Top half 5th of 12 | |
| Prevention cases ending with a home secured January to March 2026 | 46.4% | 50.9% | Below the middle 8th of 12 | |
| Relief cases ending with a home secured January to March 2026 | 34.9% | 26.1% | Top half 5th of 12 |
Website
An automated test of the council website's accessibility.
| Measure | Reading | Median | Position | Across England |
|---|---|---|---|---|
| Website accessibility score October 2026 | 90.1% | 92.8% | Bottom quarter 10th of 13 |
What the council spends
Net spending per resident in 2025-26, after fees, charges and specific grants, not counting schools. Spending more is not better or worse on its own. Negative highways figures come from parking income.
| Service | Reading | Median | Rank, highest first | Across England |
|---|---|---|---|---|
| Children's social care | £387 | £278 | 1st of 13 | |
| Adult social care | £424 | £430 | 8th of 13 | |
| Public health | £70 | £65 | 4th of 13 | |
| Housing (general fund) | £65 | £52 | 4th of 13 | |
| Environmental and regulatory | £120 | £110 | 4th of 13 | |
| Highways and transport | £33 | £33 | 6th of 13 | |
| Culture and leisure | £35 | £33 | 6th of 13 | |
| Planning and development | £13 | £24 | 11th of 13 | |
| Central services | £51 | £52 | 8th of 13 | |
| All services excluding schools | £1,199 | £1,086 | 5th of 13 |
Children's services inspection
Ofsted rated Reading’s children's services requires improvement at its last full inspection, in April 2024.
- Outstanding
- 2 of the 13 councils in South East
- Good
- 7 of the 13 councils in South East
- Requires improvement
- 4 of the 13 councils in South East, including Reading
- Inadequate
- 0 of the 13 councils in South East
Over time
Reading against the median of councils in South East.
EHC plans issued within 20 weeks
By calendar year.
- Reading: 62.5%
- Median (councils in South East): 43.0%
Upheld Ombudsman complaints per 100,000 residents
Using the latest population estimate for every year.
- Reading: 3.8
- Median (councils in South East): 7.8
Household waste recycling rate
Reused, recycled or composted.
- Reading: 49.8%
- Median (councils in South East): 49.4%
Fly-tipping incidents per 1,000 residents
As recorded by the council.
- Reading: 12.1
- Median (councils in South East): 7.2
How to read these figures
Position 1 is the best in the group. The bottom quarter is shown in red, below the middle in yellow and the top half in green. Councils with the same figure share a position.
In each chart, every mark is a council in England and the large dot is Reading. Councils in the group you are comparing with are darker. The dashed line is the group's median.