Medway compared with all councils in England
Compared with the 130 councils in England.
- Residents
- 292,697 (mid-2025)
- Band D council tax
- £2,329 a year in 2026-27, including police, fire and parish charges
Where Medway sits
1
measures in the bottom quarter
8
measures below the middle
12
measures in the top half
Medway compares worst with all councils in England on:
- new EHC plans issued within 20 weeks (112th of 126; 1st is highest)
It compares best on:
- non-emergency repairs done within target time (9th of 83; 1st is highest)
- prevention cases ending with a home secured (15th of 127; 1st is highest)
- tenants satisfied their home is well maintained (19th of 82; 1st is highest)
SEND assessments
Education, health and care plans set out support for children with special educational needs. The law says a new plan should be issued within 20 weeks.
| Measure | Medway | Median | Position | Across England |
|---|---|---|---|---|
| New EHC plans issued within 20 weeks 2025 | 21.4% | 59.0% | Bottom quarter 112th of 126 |
Ombudsman complaints
The Local Government and Social Care Ombudsman looks at complaints the council's own complaints process has not resolved. Upheld means the Ombudsman found the council at fault.
| Measure | Medway | Median | Position | Across England |
|---|---|---|---|---|
| Upheld complaints per 100,000 residents 2025-26 | 7.9 | 4.8 | Below the middle 95th of 130 | |
| Complaints to the Ombudsman per 100,000 residents 2025-26 | 50.2 | 41.2 | Below the middle 87th of 130 | |
| Upheld complaints about children's services per 100,000 residents | No figure | No figure | No figure | |
| Upheld complaints about special educational needs per 100,000 residents | No figure | No figure | No figure | |
| Upheld complaints about homelessness per 100,000 residents | No figure | No figure | No figure | |
| Upheld cases the council had already put right 2025-26 | 17.4% | 15.2% | Top half 47th of 115 | |
| Ombudsman remedies delivered on time 2025-26 | 76.2% | 75.6% | Top half 51st of 104 |
Council housing
From the tenant survey and performance figures every council landlord reports to the Regulator of Social Housing. Only councils that still own council homes are included.
| Measure | Medway | Median | Position | Across England |
|---|---|---|---|---|
| Tenants satisfied with the overall service 2024-25 | 70.7% | 66.5% | Top half 22nd of 82 | |
| Tenants satisfied their home is well maintained 2024-25 | 73.2% | 66.5% | Top half 19th of 82 | |
| Tenants satisfied their home is safe 2024-25 | 76.2% | 72.2% | Top half 24th of 82 | |
| Tenants who say the council listens and acts 2024-25 | 64.5% | 56.2% | Top half 20th of 82 | |
| Non-emergency repairs done within target time 2024-25 | 96.0% | 83.1% | Top half 9th of 83 | |
| Council homes failing the Decent Homes Standard 2024-25 | 4.8% | 4.1% | Below the middle 46th of 83 | |
| Stage 1 housing complaints answered in time 2024-25 | 92.4% | 73.6% | Top half 22nd of 82 |
Council tax
How much of the year's council tax bills the council collected by 31 March.
| Measure | Medway | Median | Position | Across England |
|---|---|---|---|---|
| Council tax collected in the year it was due 2025-26 | 93.4% | 94.8% | Below the middle 89th of 130 |
Streets and waste
Fly-tipping the council recorded, how often it took enforcement action, and how much household waste was recycled.
| Measure | Medway | Median | Position | Across England |
|---|---|---|---|---|
| Fly-tipping incidents per 1,000 residents 2024-25 | 21.4 | 18.1 | Below the middle 77th of 130 | |
| Enforcement actions per 100 fly-tipping incidents 2024-25 | 41.5 | 37.5 | Top half 61st of 130 | |
| Household waste reused, recycled or composted 2023-24 | 37.6% | 37.7% | Below the middle 65th of 128 |
Homelessness
Temporary accommodation and the outcomes of homelessness cases, from the council's statutory returns.
| Measure | Medway | Median | Position | Across England |
|---|---|---|---|---|
| Households in temporary accommodation per 1,000 households January to March 2026 | 5.4 | 2.8 | Below the middle 83rd of 126 | |
| Families in temporary accommodation for 2 years or more January to March 2026 | 14.6% | 13.6% | Below the middle 66th of 123 | |
| Prevention cases ending with a home secured January to March 2026 | 70.2% | 51.7% | Top half 15th of 127 | |
| Relief cases ending with a home secured January to March 2026 | 37.0% | 34.9% | Top half 57th of 127 |
Website
An automated test of the council website's accessibility.
| Measure | Medway | Median | Position | Across England |
|---|---|---|---|---|
| Website accessibility score October 2026 | 92.8% | 92.5% | Top half 61st of 130 |
What the council spends
Net spending per resident in 2025-26, after fees, charges and specific grants, not counting schools. Spending more is not better or worse on its own. Negative highways figures come from parking income.
| Service | Medway | Median | Rank, highest first | Across England |
|---|---|---|---|---|
| Children's social care | £340 | £322 | 49th of 127 | |
| Adult social care | £444 | £472 | 85th of 127 | |
| Public health | £70 | £80 | 77th of 127 | |
| Housing (general fund) | £174 | £46 | 11th of 127 | |
| Environmental and regulatory | £128 | £104 | 25th of 127 | |
| Highways and transport | £33 | £33 | 64th of 127 | |
| Culture and leisure | £64 | £42 | 27th of 127 | |
| Planning and development | £18 | £24 | 80th of 127 | |
| Central services | −£43 | £57 | 126th of 127 | |
| All services excluding schools | £1,227 | £1,222 | 60th of 127 |
Children's services inspection
Ofsted rated Medway’s children's services good at its last full inspection, in July 2023.
- Outstanding
- 39 of the 130 councils in England
- Good
- 56 of the 130 councils in England, including Medway
- Requires improvement
- 24 of the 130 councils in England
- Inadequate
- 11 of the 130 councils in England
Over time
Medway against the median of all councils in England.
EHC plans issued within 20 weeks
By calendar year.
- Medway: 21.4%
- Median (all councils in England): 59.0%
Upheld Ombudsman complaints per 100,000 residents
Using the latest population estimate for every year.
- Medway: 7.9
- Median (all councils in England): 4.8
Household waste recycling rate
Reused, recycled or composted.
- Medway: 37.6%
- Median (all councils in England): 37.7%
Fly-tipping incidents per 1,000 residents
As recorded by the council.
- Medway: 21.4
- Median (all councils in England): 18.1
How to read these figures
Position 1 is the best in the group. The bottom quarter is shown in red, below the middle in yellow and the top half in green. Councils with the same figure share a position.
In each chart, every mark is a council in England and the large dot is Medway. Councils in the group you are comparing with are darker. The dashed line is the group's median.