Havering compared with similar councils
These are the councils most like Havering on the things that drive demand for services, such as deprivation and population, from the Department for Education's statistical neighbours: Bexley, Bedford, Thurrock, Swindon, West Northamptonshire, Milton Keynes and Medway.
- Residents
- 280,787 (mid-2025)
- Band D council tax
- £2,425 a year in 2026-27, including police, fire and parish charges
Where Havering sits
8
measures in the bottom quarter
5
measures below the middle
8
measures in the top half
Havering compares worst with similar councils on:
- complaints to the Ombudsman per 100,000 residents (8th of 8; 1st is lowest)
- ombudsman remedies delivered on time (5th of 5; 1st is highest)
- tenants satisfied with the overall service (6th of 6; 1st is highest)
It compares best on:
- enforcement actions per 100 fly-tipping incidents (1st of 8; 1st is highest)
- council homes failing the Decent Homes Standard (1st of 6; 1st is lowest)
- upheld cases the council had already put right (3rd of 8; 1st is highest)
SEND assessments
Education, health and care plans set out support for children with special educational needs. The law says a new plan should be issued within 20 weeks.
| Measure | Havering | Median | Position | Across England |
|---|---|---|---|---|
| New EHC plans issued within 20 weeks 2025 | 32.0% | 26.7% | Top half 4th of 8 |
Ombudsman complaints
The Local Government and Social Care Ombudsman looks at complaints the council's own complaints process has not resolved. Upheld means the Ombudsman found the council at fault.
| Measure | Havering | Median | Position | Across England |
|---|---|---|---|---|
| Upheld complaints per 100,000 residents 2025-26 | 7.8 | 7.8 | Top half 4th of 8 | |
| Complaints to the Ombudsman per 100,000 residents 2025-26 | 68.7 | 51.4 | Bottom quarter 8th of 8 | |
| Upheld complaints about children's services per 100,000 residents | No figure | No figure | No figure | |
| Upheld complaints about special educational needs per 100,000 residents | No figure | No figure | No figure | |
| Upheld complaints about homelessness per 100,000 residents | No figure | No figure | No figure | |
| Upheld cases the council had already put right 2025-26 | 27.3% | 18.7% | Top half 3rd of 8 | |
| Ombudsman remedies delivered on time 2025-26 | 40.0% | 76.2% | Bottom quarter 5th of 5 |
Council housing
From the tenant survey and performance figures every council landlord reports to the Regulator of Social Housing. Only councils that still own council homes are included.
| Measure | Havering | Median | Position | Across England |
|---|---|---|---|---|
| Tenants satisfied with the overall service 2024-25 | 44.5% | 60.5% | Bottom quarter 6th of 6 | |
| Tenants satisfied their home is well maintained 2024-25 | 46.8% | 60.5% | Bottom quarter 6th of 6 | |
| Tenants satisfied their home is safe 2024-25 | 51.7% | 66.4% | Bottom quarter 6th of 6 | |
| Tenants who say the council listens and acts 2024-25 | 32.3% | 49.2% | Bottom quarter 6th of 6 | |
| Non-emergency repairs done within target time 2024-25 | 95.0% | 95.5% | Below the middle 4th of 6 | |
| Council homes failing the Decent Homes Standard 2024-25 | 2.8% | 6.0% | Top half 1st of 6 | |
| Stage 1 housing complaints answered in time 2024-25 | 82.6% | 86.6% | Below the middle 4th of 6 |
Council tax
How much of the year's council tax bills the council collected by 31 March.
| Measure | Havering | Median | Position | Across England |
|---|---|---|---|---|
| Council tax collected in the year it was due 2025-26 | 95.7% | 96.1% | Below the middle 5th of 8 |
Streets and waste
Fly-tipping the council recorded, how often it took enforcement action, and how much household waste was recycled.
| Measure | Havering | Median | Position | Across England |
|---|---|---|---|---|
| Fly-tipping incidents per 1,000 residents 2024-25 | 16.1 | 15.7 | Below the middle 5th of 8 | |
| Enforcement actions per 100 fly-tipping incidents 2024-25 | 149.2 | 50.8 | Top half 1st of 8 | |
| Household waste reused, recycled or composted 2023-24 | 37.3% | 37.8% | Below the middle 6th of 8 |
Homelessness
Temporary accommodation and the outcomes of homelessness cases, from the council's statutory returns.
| Measure | Havering | Median | Position | Across England |
|---|---|---|---|---|
| Households in temporary accommodation per 1,000 households January to March 2026 | 12.6 | 6.9 | Bottom quarter 8th of 8 | |
| Families in temporary accommodation for 2 years or more January to March 2026 | 63.0% | 24.8% | Bottom quarter 7th of 8 | |
| Prevention cases ending with a home secured January to March 2026 | 51.7% | 50.9% | Top half 4th of 8 | |
| Relief cases ending with a home secured January to March 2026 | 41.0% | 37.8% | Top half 3rd of 8 |
Website
An automated test of the council website's accessibility.
| Measure | Havering | Median | Position | Across England |
|---|---|---|---|---|
| Website accessibility score October 2026 | 91.5% | 90.8% | Top half 4th of 8 |
What the council spends
Net spending per resident in 2025-26, after fees, charges and specific grants, not counting schools. Spending more is not better or worse on its own. Negative highways figures come from parking income.
| Service | Havering | Median | Rank, highest first | Across England |
|---|---|---|---|---|
| Children's social care | £277 | £312 | 7th of 8 | |
| Adult social care | £396 | £414 | 6th of 8 | |
| Public health | £53 | £54 | 5th of 8 | |
| Housing (general fund) | £77 | £62 | 3rd of 8 | |
| Environmental and regulatory | £50 | £106 | 8th of 8 | |
| Highways and transport | −£10 | £31 | 8th of 8 | |
| Culture and leisure | £8 | £33 | 8th of 8 | |
| Planning and development | £13 | £15 | 5th of 8 | |
| Central services | £73 | £36 | 1st of 8 | |
| All services excluding schools | £939 | £1,027 | 8th of 8 |
Children's services inspection
Ofsted rated Havering’s children's services inadequate at its last full inspection, in December 2023.
- Outstanding
- 2 of the 8 similar councils
- Good
- 2 of the 8 similar councils
- Requires improvement
- 2 of the 8 similar councils
- Inadequate
- 2 of the 8 similar councils, including Havering
Over time
Havering against the median of similar councils.
EHC plans issued within 20 weeks
By calendar year.
- Havering: 32.0%
- Median (similar councils): 26.7%
Upheld Ombudsman complaints per 100,000 residents
Using the latest population estimate for every year.
- Havering: 7.8
- Median (similar councils): 7.8
Household waste recycling rate
Reused, recycled or composted.
- Havering: 37.3%
- Median (similar councils): 37.8%
Fly-tipping incidents per 1,000 residents
As recorded by the council.
- Havering: 16.1
- Median (similar councils): 15.7
How to read these figures
Position 1 is the best in the group. The bottom quarter is shown in red, below the middle in yellow and the top half in green. Councils with the same figure share a position.
In each chart, every mark is a council in England and the large dot is Havering. Councils in the group you are comparing with are darker. The dashed line is the group's median.