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All councils
Metropolitan district, West Midlands

Dudley compared with metropolitan districts

Compared with the 36 metropolitan districts.

Residents
333,941 (mid-2025)
Band D council tax
£2,145 a year in 2026-27, including police, fire and parish charges

Where Dudley sits

4

measures in the bottom quarter

5

measures below the middle

12

measures in the top half

Dudley compares worst with metropolitan districts on:

  • prevention cases ending with a home secured (35th of 35; 1st is highest)
  • complaints to the Ombudsman per 100,000 residents (31st of 36; 1st is lowest)
  • upheld cases the council had already put right (26th of 31; 1st is highest)

It compares best on:

  • households in temporary accommodation per 1,000 households (1st of 36; 1st is lowest)
  • families in temporary accommodation for 2 years or more (1st of 36; 1st is lowest)
  • relief cases ending with a home secured (3rd of 35; 1st is highest)

SEND assessments

Education, health and care plans set out support for children with special educational needs. The law says a new plan should be issued within 20 weeks.

SEND assessments: Dudley compared with metropolitan districts
Measure Dudley Median Position Across England
New EHC plans issued within 20 weeks 2025 25.1% 59.5% Bottom quarter 30th of 36

Ombudsman complaints

The Local Government and Social Care Ombudsman looks at complaints the council's own complaints process has not resolved. Upheld means the Ombudsman found the council at fault.

Ombudsman complaints: Dudley compared with metropolitan districts
Measure Dudley Median Position Across England
Upheld complaints per 100,000 residents 2025-26 3.9 3.8 Below the middle 19th of 36
Complaints to the Ombudsman per 100,000 residents 2025-26 45.2 36.5 Bottom quarter 31st of 36
Upheld complaints about children's services per 100,000 residents No figure No figure No figure
Upheld complaints about special educational needs per 100,000 residents No figure No figure No figure
Upheld complaints about homelessness per 100,000 residents No figure No figure No figure
Upheld cases the council had already put right 2025-26 7.7% 14.3% Bottom quarter 26th of 31
Ombudsman remedies delivered on time 2025-26 81.8% 81.8% Top half 14th of 29

Council housing

From the tenant survey and performance figures every council landlord reports to the Regulator of Social Housing. Only councils that still own council homes are included.

Council housing: Dudley compared with metropolitan districts
Measure Dudley Median Position Across England
Tenants satisfied with the overall service 2024-25 69.5% 67.6% Top half 10th of 21
Tenants satisfied their home is well maintained 2024-25 68.7% 68.1% Top half 10th of 21
Tenants satisfied their home is safe 2024-25 75.8% 73.5% Top half 6th of 21
Tenants who say the council listens and acts 2024-25 56.9% 58.6% Below the middle 12th of 21
Non-emergency repairs done within target time 2024-25 96.8% 84.2% Top half 3rd of 21
Council homes failing the Decent Homes Standard 2024-25 3.8% 3.3% Below the middle 12th of 21
Stage 1 housing complaints answered in time 2024-25 74.7% 82.5% Below the middle 13th of 21

Council tax

How much of the year's council tax bills the council collected by 31 March.

Council tax: Dudley compared with metropolitan districts
Measure Dudley Median Position Across England
Council tax collected in the year it was due 2025-26 94.9% 93.8% Top half 10th of 36

Streets and waste

Fly-tipping the council recorded, how often it took enforcement action, and how much household waste was recycled.

Streets and waste: Dudley compared with metropolitan districts
Measure Dudley Median Position Across England
Fly-tipping incidents per 1,000 residents 2024-25 9.9 20.4 Top half 6th of 36
Enforcement actions per 100 fly-tipping incidents 2024-25 16.3 32.8 Below the middle 25th of 36
Household waste reused, recycled or composted 2023-24 37.5% 36.2% Top half 17th of 36

Homelessness

Temporary accommodation and the outcomes of homelessness cases, from the council's statutory returns.

Homelessness: Dudley compared with metropolitan districts
Measure Dudley Median Position Across England
Households in temporary accommodation per 1,000 households January to March 2026 0.2 1.7 Top half 1st of 36
Families in temporary accommodation for 2 years or more January to March 2026 0.0% 2.8% Top half 1st of 36
Prevention cases ending with a home secured January to March 2026 32.7% 52.5% Bottom quarter 35th of 35
Relief cases ending with a home secured January to March 2026 52.4% 32.0% Top half 3rd of 35

Website

An automated test of the council website's accessibility.

Website: Dudley compared with metropolitan districts
Measure Dudley Median Position Across England
Website accessibility score October 2026 93.2% 92.7% Top half 15th of 36

Children's services inspection

Ofsted rated Dudley’s children's services requires improvement at its last full inspection, in October 2022.

Outstanding
7 of the 36 metropolitan districts
Good
18 of the 36 metropolitan districts
Requires improvement
7 of the 36 metropolitan districts, including Dudley
Inadequate
4 of the 36 metropolitan districts

Over time

Dudley against the median of metropolitan districts.

EHC plans issued within 20 weeks

By calendar year.

0% 25% 50% 75% 100% 2019 2021 2023 2025
  • Dudley: 25.1%
  • Median (metropolitan districts): 59.5%

Upheld Ombudsman complaints per 100,000 residents

Using the latest population estimate for every year.

0 2 4 6 8 22-23 23-24 24-25 25-26
  • Dudley: 3.9
  • Median (metropolitan districts): 3.8

Household waste recycling rate

Reused, recycled or composted.

0% 20% 40% 60% 80% 14-15 17-18 20-21 23-24
  • Dudley: 37.5%
  • Median (metropolitan districts): 36.2%

Fly-tipping incidents per 1,000 residents

As recorded by the council.

0 10 20 30 40 15-16 18-19 21-22 24-25
  • Dudley: 9.9
  • Median (metropolitan districts): 20.4
How to read these figures

Position 1 is the best in the group. The bottom quarter is shown in red, below the middle in yellow and the top half in green. Councils with the same figure share a position.

In each chart, every mark is a council in England and the large dot is Dudley. Councils in the group you are comparing with are darker. The dashed line is the group's median.

How the figures are put together