Cheshire West and Chester compared with similar councils
These are the councils most like Cheshire West and Chester on the things that drive demand for services, such as deprivation and population, from the Department for Education's statistical neighbours: Solihull, Stockport, Cheshire East, Warrington and Northumberland.
- Residents
- 373,951 (mid-2025)
- Band D council tax
- £2,517 a year in 2026-27, including police, fire and parish charges
Where Cheshire West and Chester sits
5
measures in the bottom quarter
6
measures below the middle
10
measures in the top half
Cheshire West and Chester compares worst with similar councils on:
- tenants satisfied with the overall service (4th of 4; 1st is highest)
- non-emergency repairs done within target time (4th of 4; 1st is highest)
- stage 1 housing complaints answered in time (4th of 4; 1st is highest)
It compares best on:
- families in temporary accommodation for 2 years or more (1st of 6; 1st is lowest)
- website accessibility score (1st of 6; 1st is highest)
- upheld cases the council had already put right (1st of 5; 1st is highest)
SEND assessments
Education, health and care plans set out support for children with special educational needs. The law says a new plan should be issued within 20 weeks.
| Measure | Cheshire West and Chester | Median | Position | Across England |
|---|---|---|---|---|
| New EHC plans issued within 20 weeks 2025 | 22.1% | 48.8% | Bottom quarter 5th of 6 |
Ombudsman complaints
The Local Government and Social Care Ombudsman looks at complaints the council's own complaints process has not resolved. Upheld means the Ombudsman found the council at fault.
| Measure | Cheshire West and Chester | Median | Position | Across England |
|---|---|---|---|---|
| Upheld complaints per 100,000 residents 2025-26 | 4.3 | 4.4 | Top half 3rd of 6 | |
| Complaints to the Ombudsman per 100,000 residents 2025-26 | 29.1 | 33 | Top half 2nd of 6 | |
| Upheld complaints about children's services per 100,000 residents | No figure | No figure | No figure | |
| Upheld complaints about special educational needs per 100,000 residents | No figure | No figure | No figure | |
| Upheld complaints about homelessness per 100,000 residents | No figure | No figure | No figure | |
| Upheld cases the council had already put right 2025-26 | 37.5% | 27.3% | Top half 1st of 5 | |
| Ombudsman remedies delivered on time 2025-26 | 75.0% | 77.8% | Bottom quarter 4th of 5 |
Council housing
From the tenant survey and performance figures every council landlord reports to the Regulator of Social Housing. Only councils that still own council homes are included.
| Measure | Cheshire West and Chester | Median | Position | Across England |
|---|---|---|---|---|
| Tenants satisfied with the overall service 2024-25 | 65.5% | 72.8% | Bottom quarter 4th of 4 | |
| Tenants satisfied their home is well maintained 2024-25 | 67.5% | 70.8% | Below the middle 3rd of 4 | |
| Tenants satisfied their home is safe 2024-25 | 77.1% | 78.6% | Below the middle 3rd of 4 | |
| Tenants who say the council listens and acts 2024-25 | 63.3% | 65.2% | Below the middle 3rd of 4 | |
| Non-emergency repairs done within target time 2024-25 | 75.6% | 79.2% | Bottom quarter 4th of 4 | |
| Council homes failing the Decent Homes Standard 2024-25 | 0.0% | 1.0% | Top half 1st of 4 | |
| Stage 1 housing complaints answered in time 2024-25 | 47.0% | 71.3% | Bottom quarter 4th of 4 |
Council tax
How much of the year's council tax bills the council collected by 31 March.
| Measure | Cheshire West and Chester | Median | Position | Across England |
|---|---|---|---|---|
| Council tax collected in the year it was due 2025-26 | 96.8% | 96.9% | Below the middle 4th of 6 |
Streets and waste
Fly-tipping the council recorded, how often it took enforcement action, and how much household waste was recycled.
| Measure | Cheshire West and Chester | Median | Position | Across England |
|---|---|---|---|---|
| Fly-tipping incidents per 1,000 residents 2024-25 | 10.7 | 10.8 | Top half 3rd of 6 | |
| Enforcement actions per 100 fly-tipping incidents 2024-25 | 41.3 | 33.4 | Top half 3rd of 6 | |
| Household waste reused, recycled or composted 2023-24 | 59.1% | 47.7% | Top half 2nd of 6 |
Homelessness
Temporary accommodation and the outcomes of homelessness cases, from the council's statutory returns.
| Measure | Cheshire West and Chester | Median | Position | Across England |
|---|---|---|---|---|
| Households in temporary accommodation per 1,000 households January to March 2026 | 0.6 | 1.1 | Top half 3rd of 6 | |
| Families in temporary accommodation for 2 years or more January to March 2026 | 0.0% | 0.4% | Top half 1st of 6 | |
| Prevention cases ending with a home secured January to March 2026 | 46.6% | 54.7% | Below the middle 4th of 6 | |
| Relief cases ending with a home secured January to March 2026 | 33.6% | 34.5% | Below the middle 4th of 6 |
Website
An automated test of the council website's accessibility.
| Measure | Cheshire West and Chester | Median | Position | Across England |
|---|---|---|---|---|
| Website accessibility score October 2026 | 99.2% | 93.5% | Top half 1st of 6 |
What the council spends
Net spending per resident in 2025-26, after fees, charges and specific grants, not counting schools. Spending more is not better or worse on its own. Negative highways figures come from parking income.
| Service | Cheshire West and Chester | Median | Rank, highest first | Across England |
|---|---|---|---|---|
| Children's social care | £257 | £275 | 5th of 6 | |
| Adult social care | £523 | £497 | 2nd of 6 | |
| Public health | £57 | £66 | 5th of 6 | |
| Housing (general fund) | £24 | £23 | 3rd of 6 | |
| Environmental and regulatory | £94 | £94 | 3rd of 6 | |
| Highways and transport | £44 | £46 | 4th of 6 | |
| Culture and leisure | £35 | £45 | 5th of 6 | |
| Planning and development | £196 | £17 | 1st of 6 | |
| Central services | £36 | £35 | 3rd of 6 | |
| All services excluding schools | £1,266 | £1,198 | 3rd of 6 |
Children's services inspection
Ofsted rated Cheshire West and Chester’s children's services requires improvement at its last full inspection, in July 2024.
- Outstanding
- 1 of the 6 similar councils
- Good
- 2 of the 6 similar councils
- Requires improvement
- 2 of the 6 similar councils, including Cheshire West and Chester
- Inadequate
- 1 of the 6 similar councils
Over time
Cheshire West and Chester against the median of similar councils.
EHC plans issued within 20 weeks
By calendar year.
- Cheshire West and Chester: 22.1%
- Median (similar councils): 48.8%
Upheld Ombudsman complaints per 100,000 residents
Using the latest population estimate for every year.
- Cheshire West and Chester: 4.3
- Median (similar councils): 4.4
Household waste recycling rate
Reused, recycled or composted.
- Cheshire West and Chester: 59.1%
- Median (similar councils): 47.7%
Fly-tipping incidents per 1,000 residents
As recorded by the council.
- Cheshire West and Chester: 10.7
- Median (similar councils): 10.8
How to read these figures
Position 1 is the best in the group. The bottom quarter is shown in red, below the middle in yellow and the top half in green. Councils with the same figure share a position.
In each chart, every mark is a council in England and the large dot is Cheshire West and Chester. Councils in the group you are comparing with are darker. The dashed line is the group's median.