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Metropolitan district, West Midlands

Walsall compared with metropolitan districts

Compared with the 36 metropolitan districts.

Residents
295,722 (mid-2025)
Band D council tax
£2,627 a year in 2026-27, including police, fire and parish charges

Where Walsall sits

5

measures in the bottom quarter

5

measures below the middle

4

measures in the top half

Walsall compares worst with metropolitan districts on:

  • ombudsman remedies delivered on time (27th of 29; 1st is highest)
  • enforcement actions per 100 fly-tipping incidents (32nd of 36; 1st is highest)
  • council tax collected in the year it was due (30th of 36; 1st is highest)

It compares best on:

  • new EHC plans issued within 20 weeks (4th of 36; 1st is highest)
  • relief cases ending with a home secured (6th of 35; 1st is highest)
  • households in temporary accommodation per 1,000 households (7th of 36; 1st is lowest)

SEND assessments

Education, health and care plans set out support for children with special educational needs. The law says a new plan should be issued within 20 weeks.

SEND assessments: Walsall compared with metropolitan districts
Measure Walsall Median Position Across England
New EHC plans issued within 20 weeks 2025 96.3% 59.5% Top half 4th of 36

Ombudsman complaints

The Local Government and Social Care Ombudsman looks at complaints the council's own complaints process has not resolved. Upheld means the Ombudsman found the council at fault.

Ombudsman complaints: Walsall compared with metropolitan districts
Measure Walsall Median Position Across England
Upheld complaints per 100,000 residents 2025-26 3.7 3.8 Top half 15th of 36
Complaints to the Ombudsman per 100,000 residents 2025-26 36.5 36.5 Below the middle 19th of 36
Upheld complaints about children's services per 100,000 residents No figure No figure No figure
Upheld complaints about special educational needs per 100,000 residents No figure No figure No figure
Upheld complaints about homelessness per 100,000 residents No figure No figure No figure
Upheld cases the council had already put right 2025-26 9.1% 14.3% Below the middle 22nd of 31
Ombudsman remedies delivered on time 2025-26 50.0% 81.8% Bottom quarter 27th of 29

Council housing

From the tenant survey and performance figures every council landlord reports to the Regulator of Social Housing. Only councils that still own council homes are included.

Council housing: Walsall compared with metropolitan districts
Measure Walsall Median Position Across England
Tenants satisfied with the overall service 2024-25 No figure 67.6% No council homes
Tenants satisfied their home is well maintained 2024-25 No figure 68.1% No council homes
Tenants satisfied their home is safe 2024-25 No figure 73.5% No council homes
Tenants who say the council listens and acts 2024-25 No figure 58.6% No council homes
Non-emergency repairs done within target time 2024-25 No figure 84.2% No council homes
Council homes failing the Decent Homes Standard 2024-25 No figure 3.3% No council homes
Stage 1 housing complaints answered in time 2024-25 No figure 82.5% No council homes

Council tax

How much of the year's council tax bills the council collected by 31 March.

Council tax: Walsall compared with metropolitan districts
Measure Walsall Median Position Across England
Council tax collected in the year it was due 2025-26 92.4% 93.8% Bottom quarter 30th of 36

Streets and waste

Fly-tipping the council recorded, how often it took enforcement action, and how much household waste was recycled.

Streets and waste: Walsall compared with metropolitan districts
Measure Walsall Median Position Across England
Fly-tipping incidents per 1,000 residents 2024-25 22.3 20.4 Below the middle 22nd of 36
Enforcement actions per 100 fly-tipping incidents 2024-25 9.1 32.8 Bottom quarter 32nd of 36
Household waste reused, recycled or composted 2023-24 32.3% 36.2% Below the middle 24th of 36

Homelessness

Temporary accommodation and the outcomes of homelessness cases, from the council's statutory returns.

Homelessness: Walsall compared with metropolitan districts
Measure Walsall Median Position Across England
Households in temporary accommodation per 1,000 households January to March 2026 1 1.7 Top half 7th of 36
Families in temporary accommodation for 2 years or more January to March 2026 6.5% 2.8% Below the middle 24th of 36
Prevention cases ending with a home secured January to March 2026 42.9% 52.5% Bottom quarter 28th of 35
Relief cases ending with a home secured January to March 2026 45.3% 32.0% Top half 6th of 35

Website

An automated test of the council website's accessibility.

Website: Walsall compared with metropolitan districts
Measure Walsall Median Position Across England
Website accessibility score October 2026 81.2% 92.7% Bottom quarter 29th of 36

What the council spends

Net spending per resident in 2025-26, after fees, charges and specific grants, not counting schools. Spending more is not better or worse on its own. Negative highways figures come from parking income.

Spending per resident: Walsall compared with metropolitan districts
Service Walsall Median Rank, highest first Across England
Children's social care £390 £343 8th of 34
Adult social care £500 £484 11th of 34
Public health £81 £93 23rd of 34
Housing (general fund) £39 £39 18th of 34
Environmental and regulatory £100 £92 14th of 34
Highways and transport £51 £29 6th of 34
Culture and leisure £53 £51 17th of 34
Planning and development £46 £28 6th of 34
Central services £77 £59 4th of 34
All services excluding schools £1,338 £1,233 8th of 34

Children's services inspection

Ofsted rated Walsall’s children's services outstanding at its last full inspection, in May 2025.

Outstanding
7 of the 36 metropolitan districts, including Walsall
Good
18 of the 36 metropolitan districts
Requires improvement
7 of the 36 metropolitan districts
Inadequate
4 of the 36 metropolitan districts

Over time

Walsall against the median of metropolitan districts.

EHC plans issued within 20 weeks

By calendar year.

0% 25% 50% 75% 100% 2019 2021 2023 2025
  • Walsall: 96.3%
  • Median (metropolitan districts): 59.5%

Upheld Ombudsman complaints per 100,000 residents

Using the latest population estimate for every year.

0 2 4 6 8 22-23 23-24 24-25 25-26
  • Walsall: 3.7
  • Median (metropolitan districts): 3.8

Household waste recycling rate

Reused, recycled or composted.

0% 20% 40% 60% 80% 14-15 17-18 20-21 23-24
  • Walsall: 32.3%
  • Median (metropolitan districts): 36.2%

Fly-tipping incidents per 1,000 residents

As recorded by the council.

0 10 20 30 40 15-16 18-19 21-22 24-25
  • Walsall: 22.3
  • Median (metropolitan districts): 20.4
How to read these figures

Position 1 is the best in the group. The bottom quarter is shown in red, below the middle in yellow and the top half in green. Councils with the same figure share a position.

In each chart, every mark is a council in England and the large dot is Walsall. Councils in the group you are comparing with are darker. The dashed line is the group's median.

How the figures are put together