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All councils
Unitary authority, North West

Cumberland compared with unitary authorities

Compared with the 62 unitary authorities.

Residents
282,343 (mid-2025)
Band D council tax
£2,511 a year in 2026-27, including police, fire and parish charges

Where Cumberland sits

2

measures in the bottom quarter

3

measures below the middle

9

measures in the top half

Cumberland compares worst with unitary authorities on:

  • new EHC plans issued within 20 weeks (58th of 58; 1st is highest)
  • upheld cases the council had already put right (47th of 52; 1st is highest)

It compares best on:

  • complaints to the Ombudsman per 100,000 residents (10th of 62; 1st is lowest)
  • households in temporary accommodation per 1,000 households (10th of 58; 1st is lowest)
  • ombudsman remedies delivered on time (11th of 45; 1st is highest)

SEND assessments

Education, health and care plans set out support for children with special educational needs. The law says a new plan should be issued within 20 weeks.

SEND assessments: Cumberland compared with unitary authorities
Measure Cumberland Median Position Across England
New EHC plans issued within 20 weeks 2025 6.7% 56.4% Bottom quarter 58th of 58

Ombudsman complaints

The Local Government and Social Care Ombudsman looks at complaints the council's own complaints process has not resolved. Upheld means the Ombudsman found the council at fault.

Ombudsman complaints: Cumberland compared with unitary authorities
Measure Cumberland Median Position Across England
Upheld complaints per 100,000 residents 2025-26 4.3 4.3 Top half 29th of 62
Complaints to the Ombudsman per 100,000 residents 2025-26 27.3 37.7 Top half 10th of 62
Upheld complaints about children's services per 100,000 residents No figure No figure No figure
Upheld complaints about special educational needs per 100,000 residents No figure No figure No figure
Upheld complaints about homelessness per 100,000 residents No figure No figure No figure
Upheld cases the council had already put right 2025-26 0.0% 14.9% Bottom quarter 47th of 52
Ombudsman remedies delivered on time 2025-26 91.7% 77.8% Top half 11th of 45

Council housing

From the tenant survey and performance figures every council landlord reports to the Regulator of Social Housing. Only councils that still own council homes are included.

Council housing: Cumberland compared with unitary authorities
Measure Cumberland Median Position Across England
Tenants satisfied with the overall service 2024-25 No figure 69.1% No council homes
Tenants satisfied their home is well maintained 2024-25 No figure 68.9% No council homes
Tenants satisfied their home is safe 2024-25 No figure 75.3% No council homes
Tenants who say the council listens and acts 2024-25 No figure 58.0% No council homes
Non-emergency repairs done within target time 2024-25 No figure 82.6% No council homes
Council homes failing the Decent Homes Standard 2024-25 No figure 2.2% No council homes
Stage 1 housing complaints answered in time 2024-25 No figure 73.2% No council homes

Council tax

How much of the year's council tax bills the council collected by 31 March.

Council tax: Cumberland compared with unitary authorities
Measure Cumberland Median Position Across England
Council tax collected in the year it was due 2025-26 95.9% 95.8% Top half 31st of 62

Streets and waste

Fly-tipping the council recorded, how often it took enforcement action, and how much household waste was recycled.

Streets and waste: Cumberland compared with unitary authorities
Measure Cumberland Median Position Across England
Fly-tipping incidents per 1,000 residents 2024-25 12 11.1 Below the middle 34th of 62
Enforcement actions per 100 fly-tipping incidents 2024-25 84.2 41.4 Top half 16th of 62
Household waste reused, recycled or composted 2023-24 51.2% 42.3% Top half 17th of 60

Homelessness

Temporary accommodation and the outcomes of homelessness cases, from the council's statutory returns.

Homelessness: Cumberland compared with unitary authorities
Measure Cumberland Median Position Across England
Households in temporary accommodation per 1,000 households January to March 2026 0.7 1.9 Top half 10th of 58
Families in temporary accommodation for 2 years or more January to March 2026 4.0% 7.9% Top half 21st of 55
Prevention cases ending with a home secured January to March 2026 48.1% 50.5% Below the middle 38th of 60
Relief cases ending with a home secured January to March 2026 35.8% 37.7% Below the middle 35th of 60

Website

An automated test of the council website's accessibility.

Website: Cumberland compared with unitary authorities
Measure Cumberland Median Position Across England
Website accessibility score October 2026 94.2% 93.4% Top half 28th of 62

Children's services inspection

Ofsted rated Cumberland’s children's services good at its last full inspection, in October 2024.

Outstanding
15 of the 62 unitary authorities
Good
26 of the 62 unitary authorities, including Cumberland
Requires improvement
16 of the 62 unitary authorities
Inadequate
5 of the 62 unitary authorities

Over time

Cumberland against the median of unitary authorities.

EHC plans issued within 20 weeks

By calendar year.

0% 25% 50% 75% 100% 2019 2021 2023 2025
  • Cumberland: 6.7%
  • Median (unitary authorities): 56.4%

Upheld Ombudsman complaints per 100,000 residents

Using the latest population estimate for every year.

0 2 4 6 8 22-23 23-24 24-25 25-26
  • Cumberland: 4.3
  • Median (unitary authorities): 4.3

Household waste recycling rate

Reused, recycled or composted.

0% 25% 50% 75% 100% 14-15 17-18 20-21 23-24
  • Cumberland: 51.2%
  • Median (unitary authorities): 42.3%

Fly-tipping incidents per 1,000 residents

As recorded by the council.

0 5 10 15 20 15-16 18-19 21-22 24-25
  • Cumberland: 12
  • Median (unitary authorities): 11.1
How to read these figures

Position 1 is the best in the group. The bottom quarter is shown in red, below the middle in yellow and the top half in green. Councils with the same figure share a position.

In each chart, every mark is a council in England and the large dot is Cumberland. Councils in the group you are comparing with are darker. The dashed line is the group's median.

How the figures are put together